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| You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping. | You have to log in to add a translation. | Details | |
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You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
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| TRACKING INFORMATION | You have to log in to add a translation. | Details | |
| Max delivery time - 45 business days. | You have to log in to add a translation. | Details | |
| Shipping time varies by location. These are our estimates: | You have to log in to add a translation. | Details | |
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Shipping time varies by location. These are our estimates:
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| SHIPPING TIME | You have to log in to add a translation. | Details | |
| CUSTOMS | You have to log in to add a translation. | Details | |
| We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you. | You have to log in to add a translation. | Details | |
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We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
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| SHIPPING TO OVER 200 COUNTRIES | You have to log in to add a translation. | Details | |
| We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in China by ePacket or EMS and in USA by USPS. | You have to log in to add a translation. | Details | |
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We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in China by ePacket or EMS and in USA by USPS.
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| your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster). | You have to log in to add a translation. | Details | |
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your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
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| your order does not arrive due to factors within your control (e.g. providing the wrong shipping address) | You have to log in to add a translation. | Details | |
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your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
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| you do not want the product you have received (but you must return the item at your expense and the item must be unused) | You have to log in to add a translation. | Details | |
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you do not want the product you have received (but you must return the item at your expense and the item must be unused)
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| you receive the wrong item | You have to log in to add a translation. | Details | |
| you do not receive them within the guaranteed time (45 days not including 2-5 day processing) | You have to log in to add a translation. | Details | |
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you do not receive them within the guaranteed time (45 days not including 2-5 day processing)
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| Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if: | You have to log in to add a translation. | Details | |
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Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
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