| Prio | Original string | Translation | — |
|---|---|---|---|
| All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled. | You have to log in to add a translation. | Details | |
|
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
You have to log in to edit this translation.
|
|||
| Order cancellation | You have to log in to add a translation. | Details | |
| REFUNDS & RETURNS POLICY | You have to log in to add a translation. | Details | |
| If you have any other questions, please contact us and we will do our best to help you out. | You have to log in to add a translation. | Details | |
|
If you have any other questions, please contact us and we will do our best to help you out.
You have to log in to edit this translation.
|
|||
| For logistical reasons, items in the same purchase will sometimes be→ sent in separate packages, even if you've specified combined shipping. | You have to log in to add a translation. | Details | |
|
For logistical reasons, items in the same purchase will sometimes be→ sent in separate packages, even if you've specified combined shipping.
You have to log in to edit this translation.
|
|||
| Will my items be sent in one package? | You have to log in to add a translation. | Details | |
| If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us. | You have to log in to add a translation. | Details | |
|
If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
You have to log in to edit this translation.
|
|||
| For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. | You have to log in to add a translation. | Details | |
|
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.
You have to log in to edit this translation.
|
|||
| My tracking says “no information available at the moment”. | You have to log in to add a translation. | Details | |
|
My tracking says “no information available at the moment”.
You have to log in to edit this translation.
|
|||
| Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us. | You have to log in to add a translation. | Details | |
|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
You have to log in to edit this translation.
|
|||
| Do you provide tracking information? | You have to log in to add a translation. | Details | |
| This doesn’t include our 2-5 day processing time. | You have to log in to add a translation. | Details | |
| Africa | You have to log in to add a translation. | Details | |
| Asia | You have to log in to add a translation. | Details | |
| Central & South America | You have to log in to add a translation. | Details | |
Export as