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| Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you. | You have to log in to add a translation. | Details | |
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Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
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| Please do not send your purchase back to us unless we authorise you to do so. | You have to log in to add a translation. | Details | |
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Please do not send your purchase back to us unless we authorise you to do so.
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| If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. | You have to log in to add a translation. | Details | |
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If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
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| Exchanges | You have to log in to add a translation. | Details | |
| If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. | You have to log in to add a translation. | Details | |
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If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
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| page | You have to log in to add a translation. | Details | |
| If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. | You have to log in to add a translation. | Details | |
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If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
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| If you received the wrong item you can request a refund or a reshipment. | You have to log in to add a translation. | Details | |
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If you received the wrong item you can request a refund or a reshipment.
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| receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment. | You have to log in to add a translation. | Details | |
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receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
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| not | You have to log in to add a translation. | Details | |
| If you did | You have to log in to add a translation. | Details | |
| Refunds | 返金 | Details | |
| All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled. | You have to log in to add a translation. | Details | |
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All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
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| Order cancellation | キャンセル | Details | |
| If you have any other questions, please contact us and we will do our best to help you out. | You have to log in to add a translation. | Details | |
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If you have any other questions, please contact us and we will do our best to help you out.
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