| Prio | Original string | Translation | — |
|---|---|---|---|
| A full refund if you don’t receive your order | You have to log in to add a translation. | Details | |
| A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time) | You have to log in to add a translation. | Details | |
|
A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
You have to log in to edit this translation.
|
|||
| A full or partial refund if the item is not as described | You have to log in to add a translation. | Details | |
|
A full or partial refund if the item is not as described
You have to log in to edit this translation.
|
|||
| Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address) | You have to log in to add a translation. | Details | |
|
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
You have to log in to edit this translation.
|
|||
| Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster). | You have to log in to add a translation. | Details | |
|
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
You have to log in to edit this translation.
|
|||
| All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price. | You have to log in to add a translation. | Details | |
|
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
You have to log in to edit this translation.
|
|||
| Can I return an item for an exchange instead of a refund? | You have to log in to add a translation. | Details | |
|
Can I return an item for an exchange instead of a refund?
You have to log in to edit this translation.
|
|||
| Yes, you can! Kindly Contact Us form to discuss the details with us. | You have to log in to add a translation. | Details | |
|
Yes, you can! Kindly Contact Us form to discuss the details with us.
You have to log in to edit this translation.
|
|||
| Can I return my purchase? | You have to log in to add a translation. | Details | |
| All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price. | You have to log in to add a translation. | Details | |
|
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
You have to log in to edit this translation.
|
|||
| If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense. | You have to log in to add a translation. | Details | |
|
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
You have to log in to edit this translation.
|
|||
| Are there any items I can’t return? | You have to log in to add a translation. | Details | |
| Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as: | You have to log in to add a translation. | Details | |
|
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
You have to log in to edit this translation.
|
|||
| Face and body products if opened, used, or have a broken protective seal | You have to log in to add a translation. | Details | |
|
Face and body products if opened, used, or have a broken protective seal
You have to log in to edit this translation.
|
|||
| Underwear if the hygiene seal is not intact or any labels have been broken | You have to log in to add a translation. | Details | |
|
Underwear if the hygiene seal is not intact or any labels have been broken
You have to log in to edit this translation.
|
|||
Export as