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Translation of Davinci 2: chinese (hong kong)

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Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address) You have to log in to add a translation. Details

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)

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Status:
untranslated
References:
  • adstm/customization/defaults_template/tm_single_shipping_payment_content.php:79
Priority:
normal
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If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. You have to log in to add a translation. Details

If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

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Meta

Status:
untranslated
References:
  • adstm/customization/defaults_template/tm_single_shipping_payment_content.php:75
Priority:
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If you received the wrong item you can request a refund or a reshipment. You have to log in to add a translation. Details

If you received the wrong item you can request a refund or a reshipment.

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Status:
untranslated
References:
  • adstm/customization/defaults_template/tm_single_shipping_payment_content.php:74
Priority:
normal
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If you did <b>not</b> receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment. You have to log in to add a translation. Details

If you did <b>not</b> receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.

You have to log in to edit this translation.

Meta

Status:
untranslated
References:
  • adstm/customization/defaults_template/tm_single_shipping_payment_content.php:73
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normal
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Refunds You have to log in to add a translation. Details

Refunds

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Status:
untranslated
References:
  • adstm/customization/defaults_template/tm_single_shipping_payment_content.php:70
  • adstm/setup/pages_default/refund-policy.php:5
Priority:
normal
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All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled. You have to log in to add a translation. Details

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

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Meta

Status:
untranslated
References:
  • adstm/customization/defaults_template/tm_single_shipping_payment_content.php:69
Priority:
normal
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Order cancellation You have to log in to add a translation. Details

Order cancellation

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Meta

Status:
untranslated
References:
  • adstm/customization/defaults_template/tm_single_shipping_payment_content.php:68
  • adstm/setup/pages_default/refund-policy.php:1
Priority:
normal
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If you have any other questions, please contact us and we will do our best to help you out. You have to log in to add a translation. Details

If you have any other questions, please contact us and we will do our best to help you out.

You have to log in to edit this translation.

Meta

Status:
untranslated
References:
  • adstm/customization/defaults_template/tm_single_shipping_payment_content.php:64
  • adstm/setup/pages_default/shipping-delivery.php:120
Priority:
normal
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For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. You have to log in to add a translation. Details

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

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Meta

Status:
untranslated
References:
  • adstm/customization/defaults_template/tm_single_shipping_payment_content.php:62
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Will my items be sent in one package? You have to log in to add a translation. Details

Will my items be sent in one package?

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Meta

Status:
untranslated
References:
  • adstm/customization/defaults_template/tm_single_shipping_payment_content.php:60
Priority:
normal
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If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us. You have to log in to add a translation. Details

If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

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Meta

Status:
untranslated
References:
  • adstm/customization/defaults_template/tm_single_shipping_payment_content.php:58
Priority:
normal
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For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. You have to log in to add a translation. Details

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.

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Meta

Status:
untranslated
References:
  • adstm/customization/defaults_template/tm_single_shipping_payment_content.php:57
Priority:
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My tracking says “no information available at the moment”. You have to log in to add a translation. Details

My tracking says “no information available at the moment”.

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Status:
untranslated
References:
  • adstm/customization/defaults_template/tm_single_shipping_payment_content.php:55
Priority:
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Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us. You have to log in to add a translation. Details

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

You have to log in to edit this translation.

Meta

Status:
untranslated
References:
  • adstm/customization/defaults_template/tm_single_shipping_payment_content.php:54
Priority:
normal
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Do you provide tracking information? You have to log in to add a translation. Details

Do you provide tracking information?

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Status:
untranslated
References:
  • adstm/customization/defaults_template/tm_single_shipping_payment_content.php:52
  • adstm/setup/pages_default/frequently-asked-questions.php:13
Priority:
normal
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