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| If you have any other questions, please contact us and we will do our best to help you out. | You have to log in to add a translation. | Details | |
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If you have any other questions, please contact us and we will do our best to help you out.
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| For logistical reasons, items in the same purchase will sometimes be→ sent in separate packages, even if you have specified combined shipping. | You have to log in to add a translation. | Details | |
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For logistical reasons, items in the same purchase will sometimes be→ sent in separate packages, even if you have specified combined shipping.
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| Will my items be sent in one package? | Worden de items in een verpakking gestuurd? | Details | |
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Will my items be sent in one package? Worden de items in een verpakking gestuurd?
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| For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.→ If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us. | You have to log in to add a translation. | Details | |
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For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.→ If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
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| My tracking says "no information available at the moment". | You have to log in to add a translation. | Details | |
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My tracking says "no information available at the moment".
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| Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us. | You have to log in to add a translation. | Details | |
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Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
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| Do you provide tracking information? | You have to log in to add a translation. | Details | |
| This doesn’t include our 2-5 day processing time. | You have to log in to add a translation. | Details | |
| 15-45 Business days | You have to log in to add a translation. | Details | |
| Africa | You have to log in to add a translation. | Details | |
| 10-20 Business days | You have to log in to add a translation. | Details | |
| Asia | You have to log in to add a translation. | Details | |
| 15-30 Business days | You have to log in to add a translation. | Details | |
| Central & South America | You have to log in to add a translation. | Details | |
| Australia, New Zealand | You have to log in to add a translation. | Details | |
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