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| Your order did not arrive due to exceptional circumstances outside the control of | You have to log in to add a translation. | Details | |
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Your order did not arrive due to exceptional circumstances outside the control of
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| (i.e. not cleared by customs, delayed by a natural disaster). | You have to log in to add a translation. | Details | |
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(i.e. not cleared by customs, delayed by a natural disaster).
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| Other exceptional circumstances outside the control of | You have to log in to add a translation. | Details | |
| You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on | You have to log in to add a translation. | Details | |
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You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on
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| page | You have to log in to add a translation. | Details | |
| If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. | You have to log in to add a translation. | Details | |
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If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
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| Exchanges | You have to log in to add a translation. | Details | |
| If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. | You have to log in to add a translation. | Details | |
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If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
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| Please do not send your purchase back to us unless we authorise you to do so. | You have to log in to add a translation. | Details | |
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Please do not send your purchase back to us unless we authorise you to do so.
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| Worldwide shipping | You have to log in to add a translation. | Details | |
| Enjoy flexible international shipping services that currently operate in over 200 countries across the world | You have to log in to add a translation. | Details | |
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Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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| Free returns | You have to log in to add a translation. | Details | |
| Arrange your return for a full refund, we've got you covered with our full Buyer protection | You have to log in to add a translation. | Details | |
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Arrange your return for a full refund, we've got you covered with our full Buyer protection
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| Safe payment | You have to log in to add a translation. | Details | |
| Buy with confidence using the world's most popular and secure payment methods | You have to log in to add a translation. | Details | |
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Buy with confidence using the world's most popular and secure payment methods
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