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What countries are you delivering to? | You have to log in to add a translation. | Details | |
As of now, we’re delivering to the United States only. | You have to log in to add a translation. | Details | |
How can I track my parcel? | You have to log in to add a translation. | Details | |
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements. | You have to log in to add a translation. | Details | |
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
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Can you ship my order to a business address? | You have to log in to add a translation. | Details | |
Yes, you can write your business address in your order details if it’s more convenient to you. | You have to log in to add a translation. | Details | |
Yes, you can write your business address in your order details if it’s more convenient to you.
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Can you ship my order to a PO Box address? | You have to log in to add a translation. | Details | |
Yes, you can select delivery to a PO Box if it’s more convenient to you. | You have to log in to add a translation. | Details | |
Yes, you can select delivery to a PO Box if it’s more convenient to you.
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Can you ship my order to APO or FPO military addresses? | You have to log in to add a translation. | Details | |
Can you ship my order to APO or FPO military addresses?
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Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses. | You have to log in to add a translation. | Details | |
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
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What happens to my parcel if it is delivered while I’m not there? | You have to log in to add a translation. | Details | |
What happens to my parcel if it is delivered while I’m not there?
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Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour. | You have to log in to add a translation. | Details | |
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
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Can I cancel my order? | You have to log in to add a translation. | Details | |
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it. | You have to log in to add a translation. | Details | |
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
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Can I get a refund if something is wrong with my order? | You have to log in to add a translation. | Details | |
Can I get a refund if something is wrong with my order?
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