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| For logistical reasons, items in the same purchase will sometimes be→ sent in separate packages, even if you've specified combined shipping. | You have to log in to add a translation. | Details | |
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For logistical reasons, items in the same purchase will sometimes be→ sent in separate packages, even if you've specified combined shipping.
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| Will my items be sent in one package? | You have to log in to add a translation. | Details | |
| If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us. | You have to log in to add a translation. | Details | |
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If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
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| For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. | You have to log in to add a translation. | Details | |
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For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.
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| My tracking says “no information available at the moment”. | You have to log in to add a translation. | Details | |
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My tracking says “no information available at the moment”.
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| Do you provide tracking information? | You have to log in to add a translation. | Details | |
| This doesn’t include our 2-5 day processing time. | You have to log in to add a translation. | Details | |
| Australia, New Zealand | You have to log in to add a translation. | Details | |
| Canada, Europe | You have to log in to add a translation. | Details | |
| Business days | You have to log in to add a translation. | Details | |
| United States | You have to log in to add a translation. | Details | |
| Estimated Shipping Time | You have to log in to add a translation. | Details | |
| Location | You have to log in to add a translation. | Details | |
| Shipping time varies by location. These are our estimates | You have to log in to add a translation. | Details | |
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Shipping time varies by location. These are our estimates
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| How long does shipping take? | You have to log in to add a translation. | Details | |
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