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| All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it. | You have to log in to add a translation. | Details | |
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All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
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| Can I get a refund if something is wrong with my order? | You have to log in to add a translation. | Details | |
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Can I get a refund if something is wrong with my order?
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| Within 14 days of receiving the parcel, you can ask us for: | You have to log in to add a translation. | Details | |
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Within 14 days of receiving the parcel, you can ask us for:
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| A full refund if you don’t receive your order | You have to log in to add a translation. | Details | |
| A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time) | You have to log in to add a translation. | Details | |
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A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
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| A full or partial refund if the item is not as described | You have to log in to add a translation. | Details | |
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A full or partial refund if the item is not as described
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| Full refunds are not available under the following circumstances: | You have to log in to add a translation. | Details | |
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Full refunds are not available under the following circumstances:
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| Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address) | You have to log in to add a translation. | Details | |
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Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
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| Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster). | You have to log in to add a translation. | Details | |
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Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
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| All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price. | You have to log in to add a translation. | Details | |
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All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
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| Can I return an item for an exchange instead of a refund? | You have to log in to add a translation. | Details | |
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Can I return an item for an exchange instead of a refund?
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| Yes, you can! Kindly Contact Us form to discuss the details with us. | You have to log in to add a translation. | Details | |
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Yes, you can! Kindly Contact Us form to discuss the details with us.
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| Can I return my purchase? | You have to log in to add a translation. | Details | |
| All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price. | You have to log in to add a translation. | Details | |
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All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
You have to log in to edit this translation.
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| If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense. | You have to log in to add a translation. | Details | |
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If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
You have to log in to edit this translation.
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