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| not | You have to log in to add a translation. | Details | |
| If you did | You have to log in to add a translation. | Details | |
| Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if: | You have to log in to add a translation. | Details | |
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Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
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| Refunds | You have to log in to add a translation. | Details | |
| All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled. | You have to log in to add a translation. | Details | |
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All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
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| Order cancellation | ΑΚΥΡΩΣΗ ΠΑΡΑΓΓΕΛΙΑΣ | Details | |
| If you have any other questions, please contact us and we will do our best to help you out. | Εάν έχετε άλλες ερωτήσεις, επικοινωνήστε μαζί μας και θα κάνουμε το καλύτερο δυνατό για να σας βοηθήσουμε. | Details | |
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If you have any other questions, please contact us and we will do our best to help you out. Εάν έχετε άλλες ερωτήσεις, επικοινωνήστε μαζί μας και θα κάνουμε το καλύτερο δυνατό για να σας βοηθήσουμε.
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| For logistical reasons, items in the same purchase will sometimes be→ sent in separate packages, even if you've specified combined shipping. | You have to log in to add a translation. | Details | |
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For logistical reasons, items in the same purchase will sometimes be→ sent in separate packages, even if you've specified combined shipping.
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| Will my items be sent in one package? | You have to log in to add a translation. | Details | |
| If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us. | Εάν η παραγγελία σας υποβλήθηκε πριν από 5 εργάσιμες ημέρες και δεν υπάρχουν ακόμη πληροφορίες σχετικά με τον αριθμό παρακολούθησης, επικοινωνήστε μαζί μας. | Details | |
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If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us. Εάν η παραγγελία σας υποβλήθηκε πριν από 5 εργάσιμες ημέρες και δεν υπάρχουν ακόμη πληροφορίες σχετικά με τον αριθμό παρακολούθησης, επικοινωνήστε μαζί μας.
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| For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. | You have to log in to add a translation. | Details | |
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For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.
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| My tracking says “no information available at the moment”. | Η παρακολούθηση μου λέει "δεν υπάρχουν διαθέσιμες πληροφορίες αυτή τη στιγμή". | Details | |
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My tracking says “no information available at the moment”. Η παρακολούθηση μου λέει "δεν υπάρχουν διαθέσιμες πληροφορίες αυτή τη στιγμή".
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| Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us. | You have to log in to add a translation. | Details | |
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Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
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| Do you provide tracking information? | You have to log in to add a translation. | Details | |
| This doesn’t include our 2-5 day processing time. | You have to log in to add a translation. | Details | |
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