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| If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. | You have to log in to add a translation. | Details | |
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If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. You have to log in to edit this translation.
or Cancel
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| You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on | You have to log in to add a translation. | Details | |
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You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on You have to log in to edit this translation.
or Cancel
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| Your order did not arrive due to exceptional circumstances outside the control of | You have to log in to add a translation. | Details | |
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Your order did not arrive due to exceptional circumstances outside the control of You have to log in to edit this translation.
or Cancel
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| Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address) | You have to log in to add a translation. | Details | |
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Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address) You have to log in to edit this translation.
or Cancel
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| We do | You have to log in to add a translation. | Details | |
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We do You have to log in to edit this translation.
or Cancel
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| If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. | You have to log in to add a translation. | Details | |
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If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused. You have to log in to edit this translation.
or Cancel
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| If you received the wrong item you can request a refund or a reshipment. | You have to log in to add a translation. | Details | |
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If you received the wrong item you can request a refund or a reshipment. You have to log in to edit this translation.
or Cancel
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| receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment. | You have to log in to add a translation. | Details | |
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receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment. You have to log in to edit this translation.
or Cancel
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| Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if: | You have to log in to add a translation. | Details | |
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Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if: You have to log in to edit this translation.
or Cancel
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| All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled. | You have to log in to add a translation. | Details | |
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All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled. You have to log in to edit this translation.
or Cancel
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| If you have any other questions, please contact us and we will do our best to help you out. | You have to log in to add a translation. | Details | |
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If you have any other questions, please contact us and we will do our best to help you out. You have to log in to edit this translation.
or Cancel
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| For logistical reasons, items in the same purchase will sometimes be→ sent in separate packages, even if you've specified combined shipping. | You have to log in to add a translation. | Details | |
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For logistical reasons, items in the same purchase will sometimes be→ sent in separate packages, even if you've specified combined shipping. You have to log in to edit this translation.
or Cancel
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| If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us. | You have to log in to add a translation. | Details | |
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If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us. You have to log in to edit this translation.
or Cancel
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| For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. | You have to log in to add a translation. | Details | |
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For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. You have to log in to edit this translation.
or Cancel
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| My tracking says “no information available at the moment”. | You have to log in to add a translation. | Details | |
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My tracking says “no information available at the moment”. You have to log in to edit this translation.
or Cancel
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