| Prio | Original string | Translation | — |
|---|---|---|---|
| Will my items be sent in one package? | Vil mine varer blive sendt i en pakke? | Details | |
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Will my items be sent in one package? Vil mine varer blive sendt i en pakke?
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| For logistical reasons, items in the same purchase will sometimes be→ sent in separate packages, even if you have specified combined shipping. | Af logistiske årsager sendes varer i samme køb undertiden → i separate pakker, selvom du har specificeret kombineret forsendelse. | Details | |
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For logistical reasons, items in the same purchase will sometimes be→ sent in separate packages, even if you have specified combined shipping. Af logistiske årsager sendes varer i samme køb undertiden → i separate pakker, selvom du har specificeret kombineret forsendelse.
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| If you have any other questions, please contact us and we will do our best to help you out. | Hvis du har andre spørgsmål, bedes du kontakte os, og vi vil gøre vores bedste for at hjælpe dig. | Details | |
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If you have any other questions, please contact us and we will do our best to help you out. Hvis du har andre spørgsmål, bedes du kontakte os, og vi vil gøre vores bedste for at hjælpe dig.
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| Refunds & returns policy | Politik for tilbagebetaling og returnering | Details | |
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Refunds & returns policy Politik for tilbagebetaling og returnering
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| Order cancellation | Annullering af ordre | Details | |
| All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled. | Alle ordrer kan annulleres, indtil de sendes. Hvis din ordre er betalt, og du skal foretage en ændring eller annullere en ordre, skal du kontakte os inden for 12 timer. Når emballage- og forsendelsesprocessen er startet, kan den ikke længere annulleres. | Details | |
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All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled. Alle ordrer kan annulleres, indtil de sendes. Hvis din ordre er betalt, og du skal foretage en ændring eller annullere en ordre, skal du kontakte os inden for 12 timer. Når emballage- og forsendelsesprocessen er startet, kan den ikke længere annulleres.
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| Refunds | Refusioner | Details | |
| Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if: | Din tilfredshed er vores # 1 prioritet. Derfor kan du anmode om en refusion eller omlevering af bestilte produkter, hvis: | Details | |
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Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if: Din tilfredshed er vores # 1 prioritet. Derfor kan du anmode om en refusion eller omlevering af bestilte produkter, hvis:
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| You do not receive them within the guaranteed time (45 days not including 2-5 day processing) | Du modtager dem ikke inden for den garanterede tid (45 dage ekskl. 2-5 dages behandling) | Details | |
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You do not receive them within the guaranteed time (45 days not including 2-5 day processing) Du modtager dem ikke inden for den garanterede tid (45 dage ekskl. 2-5 dages behandling)
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| You receive the wrong item | Du modtager den forkerte vare | Details | |
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You receive the wrong item Du modtager den forkerte vare
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| You do not want the product you have received (but you must return the item at your expense and the item must be unused) | Du vil ikke have det produkt, du har modtaget (men i så fald, skal du returnere varen på din bekostning, og varen skal være ubrugt) | Details | |
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You do not want the product you have received (but you must return the item at your expense and the item must be unused) Du vil ikke have det produkt, du har modtaget (men i så fald, skal du returnere varen på din bekostning, og varen skal være ubrugt)
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| We do not issue the refund if: | Vi udsteder ikke refusionen, hvis: | Details | |
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We do not issue the refund if: Vi udsteder ikke refusionen, hvis:
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| Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address) | Din ordre ankommer ikke på grund af faktorer inden for din kontrol (fx at angive den forkerte leveringsadresse) | Details | |
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Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address) Din ordre ankommer ikke på grund af faktorer inden for din kontrol (fx at angive den forkerte leveringsadresse)
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| Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster) | Din ordre ankommer ikke på grund af ekstraordinære omstændigheder uden for vores kontrol (f.eks. Ikke toldklareret, forsinket af en naturkatastrofe) | Details | |
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Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster) Din ordre ankommer ikke på grund af ekstraordinære omstændigheder uden for vores kontrol (f.eks. Ikke toldklareret, forsinket af en naturkatastrofe)
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| Other exceptional circumstances outside the control of | Andre ekstraordinære omstændigheder uden for | Details | |
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Other exceptional circumstances outside the control of Andre ekstraordinære omstændigheder uden for
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