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| CUSTOMS | You have to log in to add a translation. | Details | |
| We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you. | You have to log in to add a translation. | Details | |
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We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
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| SHIPPING TO OVER 200 COUNTRIES | You have to log in to add a translation. | Details | |
| We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in China by ePacket or EMS and in USA by USPS. | You have to log in to add a translation. | Details | |
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We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in China by ePacket or EMS and in USA by USPS.
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| your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster). | You have to log in to add a translation. | Details | |
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your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
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| your order does not arrive due to factors within your control (e.g. providing the wrong shipping address) | You have to log in to add a translation. | Details | |
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your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
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| you do not want the product you have received (but you must return the item at your expense and the item must be unused) | You have to log in to add a translation. | Details | |
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you do not want the product you have received (but you must return the item at your expense and the item must be unused)
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| you receive the wrong item | You have to log in to add a translation. | Details | |
| you do not receive them within the guaranteed time (45 days not including 2-5 day processing) | You have to log in to add a translation. | Details | |
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you do not receive them within the guaranteed time (45 days not including 2-5 day processing)
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| Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if: | You have to log in to add a translation. | Details | |
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Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
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| All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled. | You have to log in to add a translation. | Details | |
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All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
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| Thank you for your cooperation! | You have to log in to add a translation. | Details | |
| We are doing our best to guarantee the security of your personal details while keeping and using them. | You have to log in to add a translation. | Details | |
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We are doing our best to guarantee the security of your personal details while keeping and using them.
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| To withdraw your consent (if you previously agreed to provide us with the data, but then changed your mind) | You have to log in to add a translation. | Details | |
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To withdraw your consent (if you previously agreed to provide us with the data, but then changed your mind)
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| To delete your personal details from our system | You have to log in to add a translation. | Details | |
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